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Posts Tagged ‘Service’

Phone Skills

Monday, April 27th, 2009

When you own your own business, it is important to have excellent customer service skills over the phone. You are going to need to be able to answer questions and stay calm with angry or frustrated customers. This is the only instance where working as a telemarketer may pay off. I worked as a telemarketer for about a year until I couldn’t stand it anymore, but now I am much better at speaking clearly and calmly on the telephone. If you are hoping to open your own business and want to work on your customer service skills and sales skills, perhaps you should consider working as a telemarketer for a while if you are currently looking for a job.

Service and Event Planning

Thursday, January 15th, 2009

Service is a huge factor for the success of many businesses. One such business is event planning. There are a lot of event planners, and most will do a pretty good job planning your event. The difference between the best event planners and mediocre ones is the quality of service. Service isn’t just putting on a nice face and smiling a lot either. It involves making the entire process very stress free for the clients. All the event planner’s customers should do is make decisions about what color they like, or what band they would like to see.

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